Will SEO and Social Media ever get along?

SEO and Social media
IMAGE: Blueclaw

SEO and Social Media have never been more closely tied together than they have been in the last 18 months, but are they in collaboration or competition? What has become very clear has been how the roles of an SEO manager and that of a Social Media manager have started to overlap and agencies now find themselves in a predicament where there may be too many cooks in the kitchen.

For example, in the SEO world, link building is fairly self-explanatory - build high quality links on high authority sites based on keywords so that your client’s website is being ranked highly by Google. In the Social Media world, blogger outreach or online PR, is creating relationships with influencers in order to create brand awareness, distribute content and form thought leadership. The key similarity here is that they both work to improve visibility, the SEOer through link generation and the Social Media manager through engagement.

Evolving tactics

Blueclaw on Twitter

Blueclaw’s Twitter Page

However, where they tend to differ is the techniques and tactics used to get to this end goal. Traditionally, the SEO consultant’s weapons of choice are the mass emailer, the phone and cash. The Social Media manager’s choice are Twitter, Facebook and an awful lot of talking, followed by some praise, followed by some sharing and then more talking. It might be said (and I said might) that SEOers view Social Media tactics as too time consuming, too wasteful and very indirect. Social Media managers might view SEO tactics as spammy, rushed and very short term focused.

Whilst this has been the case in the past and in some agencies still, this isn’t the way that we do SEO or Social Media at Blueclaw. SEO and Social don’t need to compete against each other; you can yield far greater results when these two collaborate.

Content is the sweet spot

Blueclaw's Social Slurp - a piece of weekly content we produce for the digital industry in which we highlight the best and worst social media campaigns by brands

Blueclaw’s Social Slurp

The common ground that they both have is content. Content is the lifeblood of any Social Media activity, it’s what drives traffic onto your site, it’s what creates conversation and it’s how Social Media managers can show ROI. If a brand is tweeting without content on a regular basis then it’s not really providing any benefit to the brand (unless of course it’s a niche account created for a specific purpose like customer service). Changes to the Google algorithm have radically made content an influential factor in their rankings. SEOers now have to think less about the links they want and more about what content they need to produce in order to generate those links. For both it isn’t about just creating content for the sake of creating content - but it’s ensuring that what is being created is actually good - something that will be shared, rank highly and ultimately provide ROI.

At Blueclaw, we always start all of our activity with both SEO and Social Media. SEO focuses on the keywords based on keyword research; Social Media focuses on the audience by undertaking a Social Media audit. With these two pieces of insight, we can then create an incredibly powerful strategy that should ensure that any content produced is SEO and Social Media ready. Not only can we create content that understands the audiences themes and topics, tone of voice and channel, but we can create with both a keyword and audience driven content.

The fusion of link building & outreach

Take link building/outreach as another example. As bloggers and webmasters have become more savvy to best practices, traditional mass mail spam to try and win links are no longer as effective. SEO link builders have had to change their tactics in order to keep generating links - they work more like Social Media managers, develop a relationship, be personable and paying more attention to the little details (e.g. their site, their audience, their tone, their industry - even their name).

Building a great link for SEO requires just a little bit more time, effort and understanding of the target’s site/blog. Equally, Social Media managers are pushed more to think about whether the content they are creating is optimal for SEO - anchor text, link profile and domain authority are now just as relevant as influence, followers and network in their vocabulary. Content marketing is essentially this combination - it’s always been about content, just perhaps never bundled together as one service and one philosophy. Social works to create the engagement of content and SEO ensures that content is found in the right places, but most importantly - both work together to ensure that the content is right for the business, audience and the web as a whole.

If your SEO and Social Media are integrated together then the chances of success (whether that be link generation or social signals) will always be higher. There will always be a need for SEO or Social Media specialists, after all this is an industry that is constantly changing and you can’t expect everybody to be trying to keep up to date. However, the roles, duties and understanding of SEO managers and Social Media managers have to be closer together and crucially, you can’t keep these teams apart.

 

  • http://www.kirstyhulse.com Kirsty Hulse

    I don’t think the clash here is between an SEO Mgr & Social Media Manager. I think this is a result from a blurry distinction between the roles of Social Managers and platform/community managers.

    • Sean Walsh

      Hey Kirsty,

      Ta for the comment. Agree - seems to be a blurring of responsibilities. What I am advocating is ensuring that specialists take ownership of what they are good at, but as a team we move forward together. Rather than perhaps having competing individuals doing the same job, with half the success!

      Cheers

  • Mr Fuller

    Whilst I realise this piece is a bit of fluff I do feel compelled to reply to it..

    The creation of content to garner attention is not new. Its not a new aspect of SEO either. ‘Link baiting’ (user engagement, gaining attention), through creative content, has been around since the early days of the web.

    That content in the past may have been promoted (outreached) to individuals only via email (or even newsgroups or IRC for some old skool examples). We now have additional channels available to us via which to communicate, and its worth remembering that they are just that, communication channels. In time some of these channels will die, others will emerge. In terms of outreach social media is just a tool, not an outright specialism within itself.

    To say that this ‘new approach’ to which you allude is some sort of new and special skill unique to social media consultants simply isn’t true.

    Before the term ‘social media’ emerged these activities were already happening (I know I was there), undertaken by SEO consultants in the online world, PR consultants have been undertaking this activity in the offline world for a long time before that.

    Whilst new terminology has sprung up to describe these activities (content marketing, blogger outreach, blah blah blah) the activities themselves are not new and not unique to social media, again as your article proclaims.

    SEO has *never* just been about spammy content and paid links…
    Your piece I feel is grossly unfair to SEO consultants.

    TBH the only potential barriers between two teams that will be created will be after reading a piece such as this which is quite insulting to SEO consultants as a whole.

    SEO is Social Media.
    Social Media is SEO.
    or
    SEO is PR
    PR is SEO
    - the term social media, as its arguably just a tool, doesn’t actually even have to come into it..

    or
    Online/Digital Marketing will do.

    SEO consultants generally get this, and all needed skill sets, from soft personal skills through to technical understanding. This article would seem to say to me that social media consultants perhaps do not.

    “Changes to the Google algorithm have radically made content an influential factor in their rankings.”
    Could you elaborate on this for me? I thought content had always been important.

    “it’s how Social Media managers can show ROI”
    Through page views?.. Through number of pages produced? Its about sales (in the main), ‘SEO’ can show this implicitly, though rankings (driven in part by social media and/or PR), traffic and conversions, against a clear management fee.

    The need for specialisms in terms of day to day tasks is clear. The need for divisive articles like this which incorrectly pigeon holes individuals skill sets (and the evolution of the industry) is not.

    • Sean Walsh

      Hiya Si,

      Thanks for the comment - always appreciate the feedback. I’m not sure perhaps that my point has quite come through as I completely agree with you! There’s nothing new about it or content marketing - in fact I even state that it’s always been about content, just perhaps never labelled as content marketing as a bundle as it seems to be fashionable to do so at the minute. But with Social Media only being about (well ignoring the traditional social media like forums) in mainstream for 8 or 9 years, it’s the first “bundle” that combines SEO and Social.

      The point made here isn’t to be decisive, in fact quite the opposite - hence why I make a point of highlighting that it’s absolutely crucial that these two work together - as you can see from my opening line and my conclusion.

      I disagree that Social Media is “a tool” - but appreciate that is an opinion that is popular in the SEO world. Social Media is a channel and one that has become immensely popular in the past 5 years and quickly becoming the norm in the same way we engage with radio, print or television. Whilst I don’t think you need to be a specialist to understand or use Social Media - I do think there are specialists who understand the mechanics and sociological aspects that make Social Media work - whether that’s audience analysis, content creation or just formulating strategies. I agree that concepts such as audience, demographic, channel planning aren’t new to the industry - but as you say, Social Media is new, so applying these tactics to Social Media (a new channel) is new - this is the point I implied. I think that you’re probably misrepresenting me a little as I haven’t proclaimed anywhere that Social Media does these things as new, rather that these are the priorities for a Social Media manager. I haven’t actually stated SEOers, web devs or PRs don’t do these things - just they aren’t top of their agenda. SEOers will always want links, Social Media bods will always want engagement - we might not like it or agree with it - but whilst this is what sold to clients, this is what clients will demand.

      I should also point out - I never actually said SEO was “just about spammy content and paid links”, I’m sorry if you mistook it for that - that was never my case. As I said - it was quite the opposite!

      As for insulting SEO consultants, I clearly stated (twice), that the roles/duties/motivations “might” be in the eyes of the other. I was also keen to note both sides of the debate - highlighting some of the criticisms Social Media managers often receive. Just to ensure their was balance.

      As I said - I agree that there will always be specialisms for day to day stuff - something you agree with. But perhaps you’ve missed the conclusion of the article where I state:

      Social works to create the engagement of content and SEO ensures that content is found in the right places, but most importantly - both work together to ensure that the content is right for the business, audience and the web as a whole.

      If your SEO and Social Media are integrated together then the chances of success (whether that be link generation or social signals) will always be higher. There will always be a need for SEO or Social Media specialists, after all this is an industry that is constantly changing and you can’t expect everybody to be trying to keep up to date. However, the roles, duties and understanding of SEO managers and Social Media managers have to be closer together and crucially, you can’t keep these teams apart.

      If anything - I make four references to ensuring teams work together, not divided - so I’m not sure where you got the idea that the article was divisive, it was anything but. Merely, I was commenting on some of the divisive criticisms that I feel seperate many SEO and Social teams in agency land - these aren’t my own opinions, just a reflection of what I think is a problem we have.

      Perhaps I should’ve been clearer in indicating that these were my view of a problem in the industry and not one that I believe in!

      Happy to discuss more.

      Cheers

      Sean

  • http://www.bloomagency.co.uk Alex Craven

    Social media is NOT a channel any more than word of mouth is a channel, it has some attributes that can ‘look’ like channel behaviors such as referring traffic to a website but to describe it as a channel is way too simplistic.

    Social media refers to a platform, a technology, a tool but to compare it to TV I think is way off the mark.

    my two pence

    Cheers
    Alex

    • Sean Walsh

      Hey Alex,

      Ta for the comment. I think it’s a fair point re being a channel - it’s all a matter of semantics. Social is a bit of everything - but the key thing that it is, and what many brands fail to recognise - is that it’s a process/understanding of how audience engages with the online web. I’m always keen to point out social media isn’t just Twitter or Facebook, it’s blogs, forums, comments - anywhere where an individual consumes content or interacts in the digital space.

      It just so happens that social involves everything from TV, print, radio, word of mouth altogether. The key is understanding the social audience, not the media platform in my opinion. Arguably Google have struggled with Google because they took the mentality of building the “media” platform without ever giving anyone a reason why or who should actually use their channel. Twitter was successful as it targeted celebrities to pull users in and follow their content. Facebook was successful as it targeted students and gave them a platform to share their photos, events, opinions. YouTube was successful in that it allowed us somewhere to upload video content in a time where it was difficult to host video content and then help others discover it by introducing a ranking feature.

      The comparison to TV is in how it influences our daily social life. It’s not as mainstream as TV - but it’s becoming a huge part of how we discover news, learn, debate, listen, share - even document our history. As I said - it’s “becoming the norm”.

      Cheers

      Sean